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The COVID-19 pandemic has changed buying habits. With the rise of online shopping, click-and-collect and home delivery, today’s customers expect a personalized service, an omnichannel experience and incentives such as
Reducing Operating Costs, Enhancing Engagement and Optimizing Services To effect meaningful change, whether that’s becoming completely carbon neutral or delivering a new program for student wellbeing, higher education strategy needs
In the fast-changing retail landscape, stores face new customer expectations, competitive business models and potentially complex technology requirements. To meet current demands, as well as those of the next normal
COVID-19 has accelerated changes across the retail landscape. Consumers have been driven to new ways of buying which have changed customer experiences and expectations. Contactless retail and real-time context-driven shopping