There is increasing demand in the burgeoning subscription economy for many organisations to turn to ‘as-a-service’ business models. Resellers across the IT sector, particularly in networking, are moving from simply selling products and solutions toward providing a packaged offering consisting of managed solutions, tools and technologies – a full service that gives customers the technical support and advice they need, as well as an outstanding experience. According to Gartner®, Inc., on-premises networking as a service (NaaS) is expected to be adopted by 15 percent of all enterprises by the end of 2024.[1]
It’s clear that providers should prepare to offer and scale NaaS with tools that enable operational simplicity and profitability. In response to this, Juniper Networks is expanding the focus of our partner channel to encompass managed service providers (MSPs). Juniper’s new Unified Managed Services Program (UMSP) will give MSPs of all sizes, as Juniper partners, tailored, high-performance, secure solutions across the LAN, campus and WAN, underpinned by Juniper’s Experience-First Networking.
Juniper Unified Managed Services Program – Enabling Partners to Achieve their Goals
Juniper’s UMSP meets the demands of an evolving landscape by providing partners with a branded, differentiated solutions catalogue that can be further bolstered with Juniper® Support Insights, which gives IT and network operations teams actionable, operational health insights across their entire network. This is further strengthened by industry-recognised solutions that deliver Experience-First Networking and AIOps, driven by Juniper Mist AI, for rich actionable data insights, flexible automation, simplified deployments and self-driving tools that help ensure increased recurring revenues and a growing customer base for partners.
Detailed client-to-cloud network visibility and proactive remediation, enabled by the AI-driven Marvis Virtual Network Assistant, will help MSPs to deliver outstanding user experiences for customers. Juniper will offer partners onboarding help, service creation tools and access to managed service specialists for faster time-to-revenue. There are four available technology tracks in Juniper’s new UMSP:
- Branch Security: The comprehensive Juniper Connected Security portfolio enables network visibility, intelligence and policy enforcement with next-generation firewalls for on-premises and cloud environments, advanced threat prevention, verified threat intelligence feeds and analytics.
- Access: Juniper’s Access solutions allow MSPs to deliver innovative network services at scale by combining AI with the agility and reliability of a microservices cloud. End-to-end, AI-driven automation, insights and actions allow MSPs to optimise end-user experiences from client-to-cloud. In 2021, Juniper Networks was named a Leader in the 2021 Gartner Magic Quadrant™ for Enterprise Wired and Wireless LAN Infrastructure.
- Location Services: MSPs can provide accurate, real-time navigation and asset-finding services to their customers using detailed Wi-Fi and virtual Bluetooth® Low Energy (vBLE) analytics based on location. Personalisation and data analytics capabilities enable turn-by-turn navigation applications, asset-finding services and proximity alerts while reducing operational costs with intelligent automation. Juniper Networks is also positioned as Furthest in Completeness of Vision in the 2021 Gartner Magic Quadrant for Indoor Location Services, Global.
- SD-WAN: Juniper Session Smart SD-WAN optimises partners’ operational experience and the user experiences of enterprise customers. Juniper’s approach uses AI and the Juniper Mist Cloud Architecture to provide proactive insights and automation that take the complexity out of network operations and support.
Making Strides Together
Juniper’s distributors will be instrumental in bringing the UMSP to market by enabling MSPs to outsource hardware project deployments, therefore allowing more time to focus on building core offerings. EMEA distributors currently include Arrow, Exclusive Networks, Nuvias and Westcon Comstor.
Interested in discovering more about the UMSP? Further information can be found here.
[1] Gartner Inc., ‘What Is NaaS, and Should I Adopt It?’ By Jonathan Forest, Ted Corbett, 25 October 2021
Gartner Magic Quadrant for Enterprise Wired and Wireless LAN Infrastructure, Mike Toussaint, Christian Canales, Tim Zimmerman, 15 November 2021.
Gartner Magic Quadrant for Indoor Location Services, Global, Tim Zimmerman, Annette Zimmermann, 15 February 2021.
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