As Juniper Networks’ CEO Rami Rahim so eloquently said in his recent blog post: “We are committed to delivering unique innovation, investment protection, and transparency. Most importantly, we are committed to you.”
At Juniper, our commitment extends beyond delivering cutting-edge technology. We strive to be a trusted partner, invested in our customers’ long-term success. Whether navigating industry changes or the evolving technology landscape, our focus remains on ensuring customers can move forward with confidence.
Juniper customers count on us to deliver innovative solutions while protecting their investments for the future. Our solutions have been proven in some of the largest and most complex network environments, delivering secure and reliable performance with a customer-first approach that withstands the test of time.
At Juniper, we are committed to:
- Delivering industry-recognized solutions that drive real-world success
- Providing a security-first approach backed by strong certifications and best-in-class protections
- Helping our customers get the most from their networking and AI investments
Supporting customers every step of the way
When you invest in a Juniper solution, you’re not only getting innovative technology, but also a partner dedicated to your success. We offer a structured approach to guiding customers at every stage of their AI-native networking journey—learning, purchasing, deploying, and optimizing—with our Blueprint for AI-Native Acceleration.
Learn and get certified with free training
We help kickstart your journey with confidence by offering free training and discounted certification opportunities. Gain new skills and get the knowledge you need to become an AI-native networking expert.
Give us a try: trials, exclusive offers and test drives
Experience Juniper’s AI-native solutions firsthand with trials, special offers, and demos. Take Marvis® for a spin with the Mist AI Test Drive, try Mist™ with a free access point (AP) and 90-day Mist cloud service trial, or save big with our Mist AI on Us bundle. Gain 2x the WAN performance and 2x the cost savings with the WAN2x program. And enhance security while taking advantage of 50% off a one-year subscription, plus get two years of our SRX Advanced Security Services offering for free.
Flexible purchasing options that align with business goals
At Juniper, we understand that each organization has unique business needs, which is why we give customers choice. This includes simple and scalable purchasing options, from standard tiered licensing and Enterprise Agreements (EA) to network-as-a-service (NaaS) and Public Cloud Marketplaces.
Now, EA customers can trial select one-year software subscriptions for free across all networking domains, including wireless, wired, SD-WAN, WAN routing, data center, and security. For example, if your EA includes Wired and Wireless Assurance software but you need more security, you can trial Access Assurance (NAC) or Secure Edge software at no additional cost.
Deploy with confidence: validated designs
Juniper Validated Designs (JVDs) help ensure you deploy with confidence. JVDs are rigorously tested to support smooth deployments and performance-optimized networks. In addition, our state-of-the-art Ops4AI Lab lets customers and partners validate AI data center models and compare Juniper’s AI-optimized Ethernet to InfiniBand.
Optimize your investment with Juniper Services
From planning and deployment to proactive, AI-powered support and ongoing optimization, Juniper Services support a seamless experience across all networking domains.
AI Care Services: maximize Mist investments
Juniper AI Care Services combine the power of industry-leading AIOps with deep industry expertise to help customers get the most from the Mist platform across the full network life cycle. Before deployment, Mist and Marvis experts provide best practices for planning and integration. During implementation, they assist with automated deployment and validation to ensure a smooth rollout. Once operational, experts use intelligent insights from the Marvis AI engine to help you manage the network efficiently and proactively, ensuring exceptional end user experiences.
AI data center deployment services: Optimize AI infrastructure
Juniper AI Data Center Deployment Services accelerate infrastructure rollout, optimize network performance, and streamline operations to maximize ROI. Leveraging JVDs, our experts assist in configuring and deploying cost-effective, Ethernet-based AI data center networks tailored to performance needs so customers can take advantage of lower costs and broader GPU compatibility. Once deployed, our experts stay on for 30 days, helping you fine-tune the network to reduce AI job completion times (JCTs) and improve overall efficiency. Additionally, they’ll provide a knowledge transfer session, ensuring teams have the expertise to confidently manage their new AI data center environments.
AI-enhanced support for a seamless experience
Juniper is embedding AI into support processes to improve efficiency and enhance customer experiences. Our generative AI (GenAI)-powered search in the Juniper Support Portal (JSP) delivers precise, targeted answers in record time, helping users find the information they need without sifting through extensive documentation. Additionally, we’ve streamlined our return material authorization (RMA) process with AI analyzing logs to determine whether equipment needs repair or replacement—without requiring a Juniper Technical Assistance Center (JTAC) engineer. These AI innovations, designed to save time and improve operational efficiency, are just the beginning.
Move forward with confidence
Juniper remains committed to empowering customers with innovative solutions, product continuity, and a blueprint to accelerate and optimize investments. Whether investing in industry-leading AI for networking operations or building a network to support AI workloads, explore how Juniper’s Blueprint for AI-Native Acceleration can help you move forward with confidence.
