Goodbye reacting to trouble tickets, hello proactive AI with Digital Experience Twinning
All too often, trouble tickets are how IT departments measure user experiences. However, this can be an inaccurate metric as exasperated users sometimes stop filing tickets after several failed attempts to correct a problem. And perhaps more importantly, the name itself implies that users must get into “trouble” before asking for help. Wouldn’t it be better to find issues based on quantitative metrics, without users having to experience any pain at all?
That’s the power of Marvis Minis, the newest addition to the Juniper AI-Native Networking Platform. Marvis Minis is a self-driving digital experience twin that simulates user experiences to find problems without users having to be present on the network. By leveraging Mist AI to proactively detect problems in real time, Minis completely shifts the paradigm for managing a wireless network from reactive to proactive. This assures the best user experiences while enabling IT to spend less time and money chasing down problems.
With Marvis Minis, Juniper flips the script on issue identification and resolution. Gone are the days of relying on manual monitoring and analysis through external sensors, clients and end users repeat testing or recreating issues. With Marvis Minis, you can proactively identify issues from within the existing network infrastructure.
Put simply, Marvis Minis takes AI-driven network optimization to a new level, enabling the network itself to detect problems in real-time. It does this by:
- Proactively simulating end user, client, device and app traffic
- Relying on machine learning for continual contextual discovery about what’s happening in the network
- Automatically fixing issues before they impact users, applications or devices
Marvis Minis is integrated with the Mist AI engine, providing a new data feed into Marvis that enriches all of our existing AI models. It is available at no additional charge — with no additional hardware of software requirements — through the Marvis VNA cloud.
Exceptional Experiences for End Users and IT
In addition to being incredibly thorough, Marvis Minis is also flexible and easy to use. It doesn’t require manual configuration, is always on and available and can be deployed based on preferences and needs:
- Keep Minis running in the background at all times, run it every hour or activate with trigger events, such as network configuration changes
- Learn the VLAN, DHCP, and DNS configuration automatically; no manual configuration required
- Proactively validate the network and dynamic packet capture for any network service failures
- Feed full scope failure to the Marvis AI engine, generating the same Marvis Actions as those generated for end user failure inferred.
And the benefits of Marvis Minis add up quickly:
- Improve uptime while saving time and money by finding and fixing problems faster
- Make every user experience exceptional through proactive validation and remediation
- Boost value from the network with lower investment and operating costs
- Digitally validate and assure configuration adds and changes in seconds vs. days
- Easily access key troubleshooting data triggered when Minis experiences failures
Mini Automations, Major Impact
When it comes to helping your team keep the network humming, there is nothing small about Marvis Minis. From user connection validations to packet capture for network failures to change validation that generates Marvis Actions for found failures by Marvis Minis, and many more use cases, Marvis Minis accelerates issue identification and resolution in education, healthcare, energy and utility, retail and other environments where network performance and user experiences are paramount.
Marvis Minis is yet another important step in realizing the full potential of AI-driven networking through Mist AI with the industry’s first AI-Native Networking Platform. And it is available now as part of the existing Marvis VNA cloud service for you to try!
Check out the Marvis Minis demo to learn how to move from reactive to proactive network management.
Want to learn more? See first-hand the new products we announced today at our upcoming live virtual event, AI-Native NOW, on March 6th. We’ll take a deep dive into what makes Juniper’s AI-Native Networking Platform tick, and how it delivers better and more personalized experiences for operators and end users.
Register for the live virtual event here.
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